Automotive Industry Solutions
At SCI, our focus has always been automotive. We've worked with the people in manufacturing and the people in the dealerships, and we've listened to what they have to say. Everyone wants one view of the customer picture, but not everyone will look at that picture in the same way. Head office needs a different presentation and set of tools than the people on the floor. Where we have been successful is combining the two sides of this coin into one application.
We know that customer management software supports an effective sales process, and to do this it must be easy to use. We know that there is an efficient way to sell cars, and an efficient way to manage that process.
Simply put, TORQUE and Napoleon combine a powerful set of tools that will help you spend less to sell more cars.
- Customer management with targeted marketing campaigns
- Total lead management & DMS mining
- Flexible alerts & reports
- Complete showroom picture & control
- Easy, robust desking
- Inventory management
- Menu-based F&I
Dealer Starter Kit
Our Dealer Starter Kit provides dealer groups or individual dealers with a framework to build business rules that focus on increasing profitability and customer retention through fail-safe processes.
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Showroom Traffic
Incoming Phone Calls
Renewals
Appointments
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CSI Follow-up & Measurement
Lease & Finance Retention
Service Visit Alerts
Extended Warranty
Opportunities
High Mileage Alerts
Anniversary/Birthday Reminders
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Service Reminders
Missed Appointments
After-Service Follow-up
Customer Defections
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