Product Features and Benefits 
BENEFITSLead Generation & ManagementOur software improves the ability of dealers to manage and track leads, creating a single effective process for dealers to access all of their leads. This reduces dropped leads and increases follow-up and conversion to sales. It will also reduce the cost of leads to the dealers by eliminating duplication.FlexibilityWe've made our software to be a fully integrated framework for selling cars.The design and architecture of our solution allows for easy expansion to a more enhanced CRM offering, including DMS integration. It is this flexibility that allows our software to work at the manufacturing and head office level, as well as the dealership and store level. Everyone who works with the software will get the critical customer data they need to react to changing conditions. And having this information available across the enterprise means a radically more effective, targeted marketing spend. Easy to Use for Maximum ProductivityWe've worked very hard to make our software easy to use. CRM applications are only as good as the information that goes into them, and if it is too hard, it won't work. Your people are focused on ups, not typing. And we'll listen to what you have to say. We release frequent updates based on customer feedback.Fail-Safe ExecutionThe software has the unique ability to track, issue alerts, escalate and route directives through to-do lists to the right people if a task is not completed.Quick InstallSCI can rapidly roll out a pilot for your business.
FEATURESSingle View of the CustomerThe software gives you the ability to set up views and reporting across single stores or dealer groups on one common system, centrally or locally. This flexibility allows for an enterprise view that provides a true representation of the customer's activity across all departments in the dealership organization.Two-Way Communication with R&R and ADPClose the loop on dealership processes by passing all customer updates, deal creations and service appointments back into the DMS, in real-time. This is critical in maintaining a continuously updated single database.Real-time Dashboard ReportingReceive unique views and reports on the performance of all processes and campaigns. Real Time performance Scorecards, Monitors and Dashboards deliver real-time, concise reporting of the performance indicators that matter.Marketing Campaign WizardThe software gives you the tools to execute targeted marketing activities at individual dealerships or centrally. This will allow you to incorporate any or all of the following into your strategy:
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